How to Build a Sales Funnel Dashboard for a Sales Team Google Forms & Google Sheets QUERY COURSE

Hustlesheets
9 Jun 2022106:18
EducationalLearning
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TLDRThe video tutorial demonstrates how to create a sales dashboard for a team using Google Sheets and Google Forms. It covers the creation of a sales funnel, understanding customer journey, tracking performance, and increasing conversions. The use of query formulas, data validation, and filters are explained. The tutorial also includes creating a form for sales reps to input data, structuring the data in Sheets, and building various components of the dashboard like scorecards, funnel stages, conversion rates, and a contracts leaderboard. Tips for advanced features and dynamic drop-downs are mentioned, with a focus on data-driven decision making to improve sales performance.

Takeaways
  • πŸ“Š Building a sales funnel dashboard is crucial for understanding customer journey and identifying areas of improvement within the sales process.
  • πŸ” Google Sheets and Google Forms are powerful tools for creating dynamic, automatically updating dashboards with data collected from sales reps.
  • πŸ“‹ The structure of the dashboard includes filters for date range, location, department, and sales rep, allowing for tailored views of sales data.
  • πŸ“ˆ Scorecards display raw numbers reported by sales reps for each stage of the sales funnel and compare these against the previous period.
  • πŸ“Š Charts and tables within the dashboard visualize the sales funnel stages and conversion metrics, aiding in data interpretation and decision-making.
  • πŸ† A contracts leaderboard highlights the top-performing sales reps based on the number of contracts closed within a specified date range.
  • πŸ“ The dashboard incorporates a wins and challenges tab, providing context to the numbers and insights into the sales team's experiences.
  • πŸ”„ Data from Google Forms is automatically saved and organized into Google Sheets, streamlining data collection and management.
  • πŸ”§ The use of helper columns and the QUERY formula are essential for filtering and summarizing data according to the selected dashboard filters.
  • πŸ“Œ Conditional formatting is applied to visualize positive or negative changes in sales metrics, with green for gains and red for losses.
  • πŸš€ Advanced features such as dynamic dependent drop-down menus and trend lines can further enhance the interactivity and insights provided by the dashboard.
Q & A
  • What is the purpose of building a sales funnel dashboard for a sales team?

    -The purpose of building a sales funnel dashboard is to understand the performance of the sales funnel, identify where customers are dropping off, track conversion rates, and monitor the performance of individual salespeople for increased sales and accountability.

  • How does the sales funnel dashboard use Google Forms and Google Sheets?

    -The sales funnel dashboard uses Google Forms to collect data from sales reps on a daily basis, reporting on the number of each stage of their sales funnel completed. This data is then used in Google Sheets to build the dashboard, which automatically updates as new data is submitted through the forms.

  • What are the key features of the sales funnel dashboard?

    -Key features of the sales funnel dashboard include date range selection filters, location and department filters, sales rep filters, scorecards showing the number of reported sales funnel stages, comparison charts against previous periods, and a contracts leaderboard.

  • How does the dashboard help in identifying areas of improvement for the sales team?

    -The dashboard helps in identifying areas of improvement by providing a visual representation of the sales funnel stages and their conversion rates. It allows for the analysis of where the majority of the drop-off occurs, suggesting areas to focus on, such as improving pitch quality or increasing the number of leads.

  • What is the structure of the Google Form created for data collection?

    -The Google Form structure includes questions for the date, location, department, sales rep name, and the number of each sales funnel stage (knocks, pitches, leads, inspections, proposals, and contracts). It also includes sections for reporting wins and challenges faced by the sales reps.

  • How can the sales funnel dashboard be customized for different businesses?

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  • What is the importance of having a structured naming convention for sales reps in the Google Form?

    -Having a structured naming convention for sales reps in the Google Form is important for maintaining data cleanliness and organization. It ensures easy management, scalability, and avoids confusion as the team expands, preventing data messiness caused by inconsistent naming practices.

  • How does the dashboard handle data from new sales reps or when a sales rep leaves the team?

    -When a new sales rep is added, their name should be included in the sales rep dropdown list in the Google Form. If a sales rep leaves, their name can be removed from the list to prevent confusion. However, the dashboard will still show historical data associated with their name unless it is deleted or modified.

  • What is the role of the 'Wins and Challenges' section in the Google Form?

    -The 'Wins and Challenges' section in the Google Form provides additional context to the numbers on the dashboard. It allows sales reps to report their successes and difficulties faced during a particular period, offering insights into factors that may have influenced their performance.

  • How does the dashboard's 'Current vs. Previous Period' section work?

    -The 'Current vs. Previous Period' section compares the current date range selected by the user with the previous corresponding period. It shows the number of knocks within the current date range and the previous number, allowing for an analysis of trends and performance changes over time.

Outlines
00:00
πŸ“Š Introduction to Sales Funnel Dashboard

The video begins with an introduction to building a sales funnel dashboard using Google Sheets and Google Forms. The speaker, Michael, explains the importance of understanding the performance of a sales funnel and how it can help identify where customers are dropping off. He emphasizes the significance of monitoring individual salesperson performance for accountability and improvement. Michael outlines the steps to create a dashboard that automatically updates with data collected from sales reps through Google Forms. The video aims to teach viewers how to use the query formula in Google Sheets effectively and provide insights into data structure.

05:00
πŸ” Analyzing Sales Funnel Conversion Metrics

This paragraph delves into analyzing sales funnel conversion metrics. Michael discusses how to identify the percentage of customers progressing from one stage of the sales funnel to the next. He uses an example of a solar and roofing company to illustrate how sales reps go through various stages, from door knocks to closed contracts. The video explains how to use data from a dashboard to make strategic decisions, such as increasing the number of leads by focusing on improving pitches. The speaker also introduces the concept of a contracts leaderboard and a table format for viewing raw numbers and conversion rates.

10:02
πŸ“ˆ Creating a Google Form for Data Collection

Michael provides a step-by-step guide on creating a Google Form to collect data from sales reps. He explains the importance of structuring the form to track significant stages in the sales funnel and the need to include location, department, and sales rep information. The video covers how to use drop-down menus for easy data selection and how to connect the form to a Google Sheet. Michael also offers tips on maintaining an organized list of sales reps and handling data from new or departing team members.

15:02
πŸ”§ Working with Google Forms Data in Google Sheets

In this section, Michael addresses the challenges of working with Google Forms data in Google Sheets. He explains how to handle the automatic timestamp column added by Google Forms and how to ensure formulas remain intact when new form responses are submitted. The video presents two solutions: using an array formula or projecting the data onto a new tab. Michael demonstrates both methods and discusses their pros and cons, providing practical advice on which approach to use based on the user's needs.

20:03
πŸ› οΈ Building Filters and Scorecards in the Dashboard

Michael moves on to building interactive filters and scorecards in the dashboard. He shows how to set up date range filters and drop-down menus for location, department, and sales rep. The video emphasizes the importance of creating a user-friendly dashboard that updates automatically when filters are changed. Michael then uses the query formula to create a scorecard that displays the number ofζ•²ι—¨ (knocks) within a selected date range, explaining how to format the formula for clarity and ease of use.

25:05
πŸ“Š Creating Charts and Tables for Visual Representation

This paragraph focuses on creating visual representations of data through charts and tables. Michael explains how to create a table for sales funnel stages and convert it into a bar chart for better visualization. He also demonstrates how to calculate and display conversion rates at each stage of the sales funnel. The video covers the use of conditional formatting to highlight positive and negative changes and introduces the concept of a contracts leaderboard to display top-performing sales reps. Michael also mentions the importance of adding context to numbers through wins and challenges, which can provide deeper insights into the sales team's performance.

30:06
🎯 Finalizing the Sales Team KPI Dashboard

In the concluding part of the video, Michael discusses additional features that can enhance the sales team KPI dashboard. He talks about setting up default date range options for quick selection and the potential of adding trend lines for data analysis. The video also touches on the creation of a wins and losses tab for more context on sales performance. Michael encourages viewers to download the provided sheet for practice and to look out for advanced tutorials for further learning. He concludes by inviting viewer questions and feedback.

Mindmap
Keywords
πŸ’‘Sales Funnel
A sales funnel is a series of stages that a customer goes through in order for a sale to close. In the video, the sales funnel is used to track the progress of sales efforts, from initial contact to the final closed deal. It helps to understand where customers are dropping off, thus improving conversion rates and identifying areas for optimization.
πŸ’‘Google Sheets
Google Sheets is a cloud-based spreadsheet program offered by Google within the Google Drive service. In the context of the video, Google Sheets is used to create a dashboard for tracking and analyzing sales data. It allows for the creation of formulas and functions to manipulate and interpret data, as well as the creation of charts and tables for visual representation of sales performance.
πŸ’‘Google Forms
Google Forms is a free web-based survey tool that is part of the Google Drive service. It is used to create and distribute surveys and collect responses in a structured manner. In the video, Google Forms is highlighted as a way to collect data from sales reps on a daily basis, capturing information about the different stages of their sales funnel.
πŸ’‘Dashboard
A dashboard is a user interface feature of an application that organizes and displays the information and data most relevant to the user's work and goals. In the video, the dashboard is a tool created within Google Sheets to provide an overview of the sales team's performance, including the number of sales at each stage of the funnel, conversion rates, and individual sales rep performance.
πŸ’‘Query Formula
The query formula in Google Sheets is a powerful tool that allows users to manipulate and analyze data from one or more ranges. It is similar to SQL and can be used to select, filter, and summarize data. In the video, the query formula is central to building the sales dashboard, as it is used to create dynamic ranges of data that update automatically when new information is entered in Google Forms.
πŸ’‘Data Structure
Data structure refers to the way data is organized, stored, and managed within a database or a software application. In the context of the video, having a good data structure is crucial for creating an efficient and effective sales dashboard. It involves designing the layout of the data in a way that allows for easy extraction and analysis of information.
πŸ’‘Conversion Rates
Conversion rates are the percentage of potential customers who take a desired action, such as making a purchase or signing up for a service. In the video, conversion rates are key performance indicators that measure the effectiveness of the sales process at each stage of the funnel, indicating how well the sales team is progressing leads towards closed deals.
πŸ’‘Sales Rep
A sales rep, short for sales representative, is an individual who works in sales by promoting and selling products or services to customers. In the video, the performance of each sales rep is a focal point of the dashboard, with metrics and charts designed to track and evaluate their contributions to overall sales goals.
πŸ’‘Filter
In the context of data analysis, filters are used to select a subset of data that meets certain criteria. Filters help in organizing and analyzing data by focusing on specific segments or conditions. In the video, filters are a crucial part of the dashboard, allowing users to view data for specific time periods, locations, departments, or sales reps.
πŸ’‘Self-Reporting
Self-reporting is a process where individuals provide information about their own performance or activities. In the context of the video, self-reporting is used by sales reps to input data about their sales activities and progress into Google Forms, which is then collected and analyzed on the dashboard.
πŸ’‘Performance Metrics
Performance metrics are quantifiable measures used to track progress towards a goal or to evaluate the success of a process or system. In the video, performance metrics are used to gauge the effectiveness of the sales team and the sales funnel, including the number of leads, inspections, proposals, and closed contracts.
Highlights

The video provides a comprehensive guide on building a sales funnel dashboard using Google Sheets and Google Forms.

Sales funnel dashboards are essential for businesses to understand customer conversion rates and identify areas for improvement.

Google Forms is used to collect data from sales reps, which is then automatically updated in the Google Sheets dashboard.

The dashboard includes various filters such as date range, location, department, and sales rep, allowing for tailored data analysis.

Scorecards are utilized to display the number of sales reps' reports for each sales funnel stage and compare them against the previous period.

Charts and tables are incorporated into the dashboard to visually represent sales funnel stages and conversion metrics.

The dashboard features a contracts leaderboard, highlighting the top-performing sales reps based on the number of closed contracts.

Conversion rates are calculated by dividing the number of customers at each stage by the number of customers from the previous stage.

The video demonstrates how to create a Google Form and connect it to a Google Sheet for data collection.

Data structure and organization within Google Sheets are crucial for effective dashboard creation and data management.

The use of the QUERY formula in Google Sheets is emphasized as a powerful tool for creating and managing dashboards.

The video provides actionable insights, such as focusing on improving the quality of pitches to increase the number of leads.

The dashboard includes a 'wins and challenges' tab, offering additional context to the numbers and helping understand the reasons behind performance changes.

The presenter suggests using structured naming conventions for sales reps in the dashboard to maintain data cleanliness and ease of management.

The video touches on advanced features such as dynamic dependent drop-down menus for location and sales rep, enhancing the user experience of the dashboard.

The presenter offers a basic version of the dashboard sheet for download, allowing viewers to easily follow along and understand the dashboard creation process.

Transcripts
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